Privacy Policy

This Privacy Policy describes how Casana Shop (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from our website.

1. PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Site, we collect information about the individual web pages or products that you view, and information about how you interact with the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this as “Order Information.”

2. HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

• Communicate with you regarding your orders;
• Screen our orders for potential risk or fraud;
• Provide you with information or advertising relating to our products or services based on your preferences.

3. SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us operate our store effectively:

• WooCommerce: We use WooCommerce to power our online store. Your data is stored through WordPress/WooCommerce’s data storage and databases.
• Google Analytics: We use Google Analytics to help us understand how our customers use the Site.
• Compliance: We may also share your Personal Information to comply with applicable laws and regulations, or to protect our rights.

4. COOKIES & TRACKING

We use cookies to keep track of cart contents while you’re browsing our site. These cookies are essential for the shopping experience and do not store personal identification data unless an order is placed.

5. DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

6. YOUR RIGHTS (CCPA)

As we operate in the United States, residents of certain states like California have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. Please contact us via the email below to exercise these rights.

7. CONTACT US